Frequently Asked Questions

Everything you need to know about shopping with Poppy's Patina.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental U.S. Once your order ships, you will receive a tracking number via email to monitor its progress.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a request.

How do I ensure I'm ordering the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Shop Pay.

How should I care for my Poppy's Patina garments?

To maintain the quality of your items, we recommend following the care instructions on the internal label. Most of our pieces prefer a cold gentle wash and air drying.